Resources
Explore this page for department specific contact information. You will also find all the required forms and LearningHub Tutorial videos.
Contacts
Absence Call Line
For planned or unplanned health-related or special leave absence that is at least one shift or longer (excluding vacation, education and maternity leaves).
Call: (604) 639-4297- Toll-Free: 1 (866) 924-4297
MyVCH
An internal VCH website for access to information and resources including benefits, news, learning opportunities and much more.
MyVCH can be accessed from any VCH computer or externally using your username and password.
Employee Records and Benefits
Your personal information should be kept current in your VCH personnel file at all times. If there are changes to your address, phone number, personal email, name or emergency contact information, please complete an applicable form from MyVCH and return to Employee Records and Benefits.
- Call: 604-297-8683
Email: employeeRBsupport@phsa.ca
Payroll
Pay statements of your earnings, deductions, and the amount deposited to your account can be found at MyVCH.
- Call: 604-297-8683
- Email: payrollvch@phsa.ca
Employee Family Assistance Plan (EFAP)
EFPA offers off-site, confidential and voluntary services for staff and their immediate family, including counselling, wellness services and critical incident services debriefing.
- Call: (604) 872-4929
- Toll-Free: 1 (800) 505-4929
- Online Booking: booking@employee-wellness.ca
Workplace Health
The Employee Safety team is here to support you with prevention and management of workplace injuries, illnesses and exposures. We believe that a positive safety culture in the workplace is essential to both staff and patient safety. Report an injury by calling one of the numbers listed below.
- Call: 604-639-4297
- Toll-free: 1-866-922-9464
- For questions: workplace@vch.ca
Employee Relations
Questions about attendance & wellness, collective agreement, displacements, duty to accommodate, grievances, labor relations, or respectful workplace.
- Coastal: 604-984-3857
- Richmond: 604-278-9711 ext.4056
- Vancouver: 604-875-4111 ext.6-6941
Municipal Pension Plan
To learn more about the Municipal Pension Plan:
- Toll-free: 1-800-668-6335
Recruitment
For applying to internal positions:
- Visit: my.vch.ca/careers or careers.vch.ca (Jobs not filled internally are later posted on the external job board).
- Download and complete the application form
- Email application (with the job reference number) to vchinternalapplications@vch.ca
For recruitment related questions:
- Toll free: 1-800-565-1727
Learning Hub
LearningHub is the Province-wide course registry and learning management system for PHSA, VCH, PHC, VIHA, NHA and FHA. It can be accessed from home or from any internet connection.
Long-term care/ assisted living HCAP Specific Contact
Learn more about Home Support below:
- Email: HCAPemployees@vch.ca
Respectful Workplace and Bullying
At VCH, showing respect to others is a key part of our culture. We all have the right to work in an environment that is respectful and a responsibility to treat everyone at work with consideration. People perform better, are more positive and less stressed when they work in an environment where respect is a high priority.
If you require advice or guidance or wish to proceed with a filing a formal complaint, contact the VCH Respectful Workplace and Bullying. A trained Employee Wellness counsellor will outline various support options and confidentially debrief your experience.
- Respectful workplace reporting: 1-866-858-6014
Forms
Complete UFCW Union Form
Complete BCGEU Union Form
Complete Employment Forms - Regular
Complete Employment Forms - Casual
Complete criminal record check forms
Complete Beneficiary Form
Complete MSP Forms
Please check this form to find VCH Partner Pharmacies - IF YOU CANNOT ATTEND A VCH IMMUNIZATION CLINIC
Download Payroll Forms